Hometown Hearing Experts
Reconnect with Every Conversation
Personalized hearing solutions built around your lifestyle, not just products — serving East Texas families since 2010.
Free hearing evaluation — no referral needed
Personalized solutions for your lifestyle
Ongoing support that keeps you hearing better
Family-Owned Expertise You Can Trust
Led by Roger Garcia alongside his sons Nick and Kris and audiologist Julia Garcia, Au.D., our practice combines two generations of caring for East Texas families with advanced hearing technology. Every recommendation is based on your specific hearing needs and lifestyle — not what we need to sell.
- Licensed Hearing Instrument Specialists (H.I.S.) and a Doctor of Audiology (Au.D.)
- Lifestyle-based fitting, not one-size-fits-all
- Ongoing care and adjustments — we're with you long-term
Technology That Actually Works for You
We partner with the world's leading manufacturers to find the right solution for your specific hearing loss and lifestyle needs.
Personalized Programming
Every hearing aid is programmed specifically for your unique hearing loss pattern and listening preferences.
Lifestyle-Based Fitting
We match recommendations to how you actually live — work, hobbies, social settings — not just the audiogram.
Ongoing Adjustments
Your hearing changes over time. We're here for fine-tuning and updates whenever you need them.
5/5 stars — 247 Google reviews
Families Trust Us With Their Hearing
Three generations of caring for East Texas communities with personalized solutions and ongoing support.
in the last week
“Love the way Roger and his sons do an outstanding job for their clients. Always the best care and assurance they have fixed the problem .”
Kent
in the last week
“The people are all so welcoming and attentive, never leave unsatisfied.”
Karan Belless
in the last week
“Every time I need service on my hearing aids I drop by and get fast courteous service. Everyone at Puretone treats me as if I am the only customer they have. I highly recommend them. I am on my second pair of hearing aids and will not use anyone else. Nancy Neu”
Nancy Neu
in the last week
“Very pleasant and informative”
Evelyn Johnson
in the last week
“This family vibe that the have here is really inreath take. From the entry to the wait to the doctors & back out. This is a team of goodhearted people that cared about YOU!”
Denice Wilson
in the last week
“Answered all my questions. Explained my options, adjusted settings on aids , I like going there”
vance weldon
in the last week
“I should have done this years ago, Roger was so helpful, patient, and explained all my hearing problems in great detail. After receiving my hearing aids Nick was Amazing, being older and technically challenged Nick paired my new hearing aids to my phone and made it so easy to use and understand. Can’t tell you what a great experience I had . Thank you Roger and Nick.”
Greg Sorensen
in the last week
“Always so courteous and friendly. I got my hearing aides a year ago and love that I can go by and check on things whenever needed. All staff is great!!”
Danna Robins
a week ago
“Great team at Puretone Hearing Aid Center. Everyone is knowledgeable and friendly. Highly recommend.”
Jim Lucas
2 weeks ago
“My Mom has been using hearing aids from Mr Garcia for years and we are extremely pleased. They are all very friendly, respectful and knowledgeable. We have always had excellent service for all products and in a very timely manner. Thanks for being here for us.”
Bobby
a week ago
“I am hearing better than you and I’m glad that I am able to see that you’re feeling good I I can hear better than ever. Thanks for your support.”
John Jones
a week ago
“Great service and great customer service. Thanks for all ya’ll do. Will tell everybody to come see you. I couldn’t hear much my response was always what did you say. Had to turn the radio up to hear it. Even my wife was getting irritated with me. She went with me when the test set was provided she could see the shock on my face. That I could hear even though I was so shocked I couldn’t answer the question.”
Clint Mathers
We Handle Your Insurance Benefits
We work directly with your insurance provider to maximize your benefits. No paperwork hassles, no surprise bills — just clear answers about your coverage.
In network with Blue Cross Blue Shield
Files insurance with other carriers
Your Hearing Journey Starts Here
Schedule your free evaluation and discover personalized solutions built around your lifestyle and needs.